Privacy Policy

Introduction

Hikwell respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

• Contact information such as name, email address, and phone number when you voluntarily provide it
• Information you provide when filling out forms or contacting us
• Website usage data through cookies and similar technologies
• Device and browser information

How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide information you request
• Improve our website and services
• Send educational content and updates if you have opted in
• Analyze website usage and trends
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements.

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where we rely on consent to process your data

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: [email protected]
• Phone: +62 21 596 28 74
• Address: Jl. Fatmawati No. 27, Jakarta 12430, Indonesia